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FAQ

Q: How do I contact Madison’s CW?

A: You can give us a call at (608) 270-5700. You can also send us snail mail: Madison’s CW 2814 Syene Road Madison, WI 53713

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Q: What are the business hours at Madison’s CW?

A: Our main offices are open from 8 AM to 5 PM Monday – Friday, excluding holidays.

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Q: Where can I email Madison’s CW?

A: For Community stories email: community@madisonscw.com For reception issues email: wbuw-engineering@madisonscw.com For any other questions please email general@madisonscw.com

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Q: Are Madison’s CW studios open to the public?

A: We do offer limited tours of our facilities. The tours must be given to small groups (5-15 people total) and arrangements must be made at least two weeks in advance. We’re sorry but not all tour requests can be accommodated. For more information, please call us at (608) 270-5700.

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Q: Why are the television commercials louder than the shows?

A: The people who make television commercials compress the audio. The spaces between words become squeezed together in an attempt to make the maximum use out of a mere 30 seconds. In this process, all words become virtually identical in volume – a volume that appears to peak on audio meters. Television movies and programs also have audio levels that peak, but this occurs more infrequently. Generally, the producers of non-commercial programming prefer having a variety of audio levels. Quiet moments can be used for great dramatic effects. There is no time for that luxury in the much-shorter commercials.

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Q: I missed my favorite show last night. Is there any way I can get a copy?

A: We broadcast our programming directly from network feed, and do not have a copy in house. Even if we did have a copy, we are not allowed to distribute copies because of copyright restrictions. Neither The CW nor other program distributors make the tapes available for sale. You can veiw many of the network shows on the network website cwtv.com or grab the DVD box sets when those are available at the end of each tv season.

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Q: I heard a song on a CW show the other night, and at the end of the show it said who sang it but I didn’t write it down. How can I find out who the artist was?

A: Featured artists on The CW primetime shows are also posted at www.cwtv.com.

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Q: What is The CW Network website address?

A: www.cwtv.com

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Q: Where can I find out about Kids CW programming and contests?

A: www.cwforkids.com

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Q: How can I buy merchandise from my favorite CW show?

A: Visit CWTV.com for merch from all your favorite shows!

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Q: My favorite CW shows keep moving or disappearing. Can you put them back where they used to be?

A: Decisions regarding CW Kids Programs and The CW Television Network primetime schedules are not made by the staff or management at Madison’s CW. Those decisions are made by our friends at The CW in Los Angeles. While Madison’s CW has the rights to air these shows, we don’t get to chose when (or if) they are shown.

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Q: Why are there so many re-runs during the holidays and summer?

A: This is an excellent and one of the most frequently asked questions. Each individual episode can cost several hundred thousand or even millions of dollars to make so cost plays a major factor in how many shows can be produced. Typically, a full season for most shows is 12-26 episodes. A “typical” television season runs for 8-9 months. If a show produced 26 episodes, that’s still only 6 months of television to span over 8-9 months – re-runs fill in the other weeks. That’s why when it’s near a holiday or during the summer – when people are traveling to be with family or doing activities other than watching TV – we air re-runs.

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Q: Is Madison’s CW airing HDTV programming?

A: Yes, you can find it on channel 57-1 off air or channel 616 on the Charter digital tier

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Q: Is Madison’s CW available on DirecTV and Dish Network?

A: Yes, You can find Madison’s CW on DishNet channel 7284 and DirecTV channel 913.

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Q: Who can I e-mail regarding the Madison’s CW website?

A: general@madisonscw.com

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Q: Where can I find a program line-up online?

A: You can find the line-up and episode two weeks in advance at the programming link on Madison’s CW homepage — Just pull down the menu at ON THE AIR.

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Q: How do I advertise on your station or website?

A: You can call our sales department at Madison’s CW (608) 270-5700 about advertising on website or on-air.

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Q: Does Madison’s CW sponsor any community events?

A: You can find out about community events by clicking on the community link on our home page.

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Q: How do I get my Public Service Announcement PSA to run on Madison’s CW?

A: We accept PSA’s on Beta or DVC pro. We review them on a quarterly basis and consider only generic PSA’s. Mail them to Madison’s CW Public Service, 2814 Syene Road, Madison, WI 53713. If your PSA is for an event, please submit a press release to the community calendar email: community@madisonscw.com

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Q: How do I find out what jobs are available at Madison’s CW?

A: Click on the jobs link on the bottom bottom right corner of our home page.

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Q: I’m a college student. How do I apply for an intern position at Madison’s CW?

A: If you are a full-time college student with junior or senior standing, you can apply for an internship. More info is available on the jobs page. The link is at the bottom right corner of our home page. You can always use “snail mail” to contact Madison’s CW. Madison’s CW 2814 Syene Road Madison, WI 53713

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Q: How do I get a local community event listed on your station’s community calendar?

A: Madison’s CW is very involved in south central Wisconsin. If you’ve got a local charity event you’d like us to post on our website, email us at: community@madisonscw.com